Refund Policy
At, Bright Mind Media customer satisfaction is our priority. We understand that sometimes a purchase may not meet your expectations, and we're here to help. Please read our Refund Policy below for the conditions under which a refund can be issued.
1. Eligibility for Refunds
Refunds are issued only in the form of a voucher equal to the purchase amount.
To be eligible for a refund, you must request it within 7 days of the original purchase date.
The voucher is non-transferable and may only be used by the original purchaser.
2. Voucher Details
The issued voucher is valid for 1 year from the date of issue.
It can be used on any product or service offered on our website.
The voucher must be used in one transaction; any remaining balance will not be carried over or reissued.
3. How to Request a Refund
To request a refund, please contact us at publisher@brightmindmedia.net with your order details.
Refund requests will be processed within 5-10 business days of receiving your request.
4. Non-Refundable Items
Please note that certain items, including downloadable products, e-books, attended workshops, attended events, and custom services, are non-refundable under any circumstances.
5. Changes to the Refund Policy
We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting to this page. It is the responsibility of the customer to review the policy periodically.
6. Contact Us
If you have questions about our Refund Policy, please reach out to us at publisher@brightmindmedia.net.
